Essential Duties and Responsibilities

• Conducts training programs for administration, middle management and front line employees.
• Works with management to schedule training programs for all staff.
• Keeps up with and applies the latest teaching techniques to a corporate training environment.
• Works to keep training programs vibrant and entertaining in order to engage employees and trainees.
• Ensures that all training materials and programs are compliant with laws and regulations governing the industry.
• Provides online and conference call training session for offsite employees.
• Recommends management strategies to administration that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating increased revenues.
• Interacts with upper management and board of directors to determine the specific requirements in each job description.
• Prepares hard copy training materials and presentations for employees and with the approval of management.
• Creates monitoring strategies to ensure that employees are performing job duties according to training.
• Evaluates job performance of members of the management team.
• Develops reports that document job performances of all personnel.

Required Knowledge, Skills and Abilities

• Knowledge of terminology specific to the company.
• Must have exceptional verbal and written communication skills.
• Must be a compelling public speaker.
• Must have the ability to engage trainees in discussions during educational sessions.
• Must have excellent interpersonal skills.
• Must have strong time management skills as well as be an effective multi-tasker.
• Exceptional leadership and management skills.
• Knowledge of Microsoft Word Suite including PowerPoint for the purpose of producing training materials and presentations.
• Must have excellent reading comprehension skills as well as the ability to be an active listener.
• Must have strong critical thinking and analytical skills.
• Must have good problem solving and decision making skills along with the ability to exercise sound judgment.